SINTO is starting the new year with a strong programme of training and CPD events to meet a wide range of needs.
Equity and excellence debate with Bob Usherwood and John Pateman. Thursday 29th January. 6.30pm. Bob's book Equity and excellence in the public libraries: why ignorance is not our heritage argued that librarians should use their professional judgement to select good quality library stock. John suggested that this might conflict with the need to increase social inclusion. This debate will allow both parties to state their views and invite comments from the audience.
Customer service and marketing. Tuesday 10th February. 9.30am. Librarians have been good at meeting the needs of their users but how well do they market those services to users and other stakeholders? If your library service is moving towards a marketing orientation (and can you afford not to?) then this seminar provides essentail development for your workforce.
John Dove, Credo. Thursday 26th February.
John is the President of the on-line reference source Credo. This talk will explore developments in web based information provision and the role of the librarian.
Effective enquiry desk work. Tuesday 3rd March. 1.30pm.
How to provide a successful result every time.
Promoting reading to young people. Friday 24th April. 9.30am.
Ann Harding is back by popular demand with her workshop on encoraging young people to read.
Advanced Internet searching. Tuesday 12th May. 9.30am.
How to find quality information on the Internet.
Web 2.0 and social computing. Thursday 2nd July. 9.30am.
Get up to speed with the latest developments.
For further information see the SINTO website.